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Frequently Asked Questions

Frequently Asked Questions

Step 1: Click on the Category of your choice.

Step 2: Click on ADD TO CART.

Step 3: Click on BUY NOW.

Step 4: Click on CHECKOUT where you must complete the details of your order and place your order successfully.

If you have any further questions, you can call our helpdesk at +91-7289066421

Once you place your order, your confirmation status will be automatically updated on your email id. If in any case you didn’t receive any confirmation mail regarding order, you can contact us over email or call.

Yes, we are happy to take your order over the telephone. Please contact us at +91-7289066421 where our Customer Care will be happy to help you. There may be certain products and promotions not available when ordering over the phone but we will try our best to advice on suitable substitutes

Some of our products are also available on Amazon by Clicking Here... Please note that due to Amazon restrictions on Ayurvedic products, not all our products are available on Amazon. Some of our products are also on Flipkart, Please Click Here to Buy from Flipkart

For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business day. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days.

While we try our best to fulfil your orders correctly and in the best manner possible, for any complaints with regards to your order please contact Customer Care within 3 business days of your order delivery for resolution

Currently we only accept prepaid orders, You can pay for purchases using , Debit, Credit card, Net banking. Cash on delivery is not available.

We use Razorpay Secure payment gateway for all card payments and also for Netbanking. These are standard secure payment methods so that we can ensure that all your online transactions with us are processed in an extremely safe manner.. You’ll be redirected to your individual bank’s page where you’ll have to enter the Verified by Visa password for Visa cards or Secure Code password for MasterCard cards. Your card-issuing bank will give this password to you and you should have this password prior to shopping on our site.

We have tried to include as many as possible questions on this webpage, but it’s quite normal that you would have other queries as well, customers can write to us by email at: care@maplherbal.com and we will be very happy to address your questions.