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Shipping Policy

Shipping Methods and Times

We offer a variety of shipping methods to ensure that you receive your Mapl Herbal products in a timely and convenient manner. Shipping times may vary based on your location, the shipping method you choose, and product availability. Estimated shipping times are as follows:

  • Delhi NCR: 2-3 Days
  • Rest of India : 5-7 Days

Please note that these are estimated shipping times and actual delivery times may vary. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor your shipment's progress.

Shipping Costs

All orders above Rs.399 have free delivery, whereas orders below Rs 399 attract flat Rs.59 as delivery charges.

Order Processing Time

Orders are typically processed within 1-2 business days from the time of purchase. Processing times may be longer during peak seasons, promotional events, festival season. If you have any concerns about the processing time for your order, please contact our customer support team.

Tracking Your Order

Once your order has been shipped, you will receive an notification containing a tracking number and a link to track the status of your shipment. You can use this tracking information to monitor the progress of your delivery.

Address Accuracy

It is important to provide accurate and complete shipping information to ensure successful delivery. We are not responsible for orders that are delayed, lost, or misdelivered due to inaccurate or incomplete address information provided by the customer.

Delivery Dispute

If your order status shows "Delivered" on the tracking page, but you have not received it, please notify us within 48 hours of the delivery date by:
Calling us at +91 7289066421
Emailing us at care@maplherbal.com
We regret that complaints received after 48 hours cannot be addressed, and we shall not be held responsible for any loss or incorrect delivery of your parcel beyond this timeframe.
Your timely communication is crucial for us to assist you effectively.

Returns and Refunds

For information regarding returns, refunds, and exchanges, please refer to our Returns and Refunds Policy.

Contact Us

If you have any questions, concerns, or special requests regarding shipping, please feel free to contact our customer support team at [contact information page].